Returns & Exchanges
At Hurleys, we want you to be completely satisfied with your premium fashion purchase. If you are not entirely happy, you can return your items within 28 days of receipt for a full refund or exchange, provided they are in their original, unworn condition with all tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack the products in their original packaging, ensuring all designer labels and security tags remain intact to qualify for a refund.
Label and Post
Print your prepaid shipping label from the portal, affix it to your parcel, and drop it off at your nearest authorized collection point.
Quality Check and Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method within 7-10 working days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing