Frequently Asked Questions
Everything you need to know about shopping with Hurleys
What are your standard delivery times and costs?
We offer standard UK delivery within 3-5 working days for £3.95, or free on orders over £100. Next-day delivery options are also available for orders placed before 2pm Monday through Thursday.
How do I return an item for a refund?
You can return any unworn items in their original packaging within 28 days of receipt. Simply use the returns form included in your parcel and drop it off at any authorized courier point.
Are your products 100% authentic?
Yes, Hurleys is an authorized retailer for all brands we stock. Every item is sourced directly from the manufacturer to ensure 100% authenticity and premium quality.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also offer flexible payment options through Klarna and PayPal.
Can I track the status of my order?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your delivery in real-time.
Do you offer international shipping?
Yes, we ship to a wide range of international destinations. Shipping costs and delivery timeframes vary by country and will be calculated automatically at the checkout.